Changing the way you think about Technology
CSP Networks designs custom solutions based on the individual needs of SMBs, enabling them to have the work force, skill set, and advisory services needed to properly maintain a high functioning IT environment without employing a full time staff.
Our customers hire us to fully manage all aspects of their IT infrastructure. With us, customers have access to our knowledgeable team composed of Help Desk, System and Network Engineers, Project Managers, and Chief Information Officers; making us their single point of contact.
We want our customers to fully understand what we do and how we do things. That is why we have established an easy to understand process with proper documentation to ensure quick resolutions and transparent communication. This transparent communication and quick response time have been our difference in resulting and maintaining long-term customer partnerships.
From business start-up, expansion, relocation, and acquisitions, CSP Networks is your strategic point of support and knowledge to manage, protect, and secure your business.
Our mission is to be leaders in our industry and utilize our expertise to connect our customers and their processes with innovative technology and solutions to achieve success.
Our Vision is to help our customers regain the confidence in IT; and to become a top Managed IT Service provider, leading in Cyber-security Services, Cloud Services, and Customer Service.
Frequently Asked Questions
Our IT Consulting Services will help you make educated decisions as you focus on your business growth. The decision to partner with us ensures that your IT organization performs with the same focus and excellence as your day-to-day business operations. We will develop strategies and recommendations that address IT security, privacy, and infrastructure issues and deploy advanced and customized applications that not only solve problems, but add value to your business.
What Services does your Company provide?
We provide 24/7/365 network monitoring of your IT infrastructure. We dedicate ourselves as your single point of contact. Our level 1 help desk can provide technical support, procurement services for hardware or software, and basic consulting for minor IT matters. They will escalate more advance and complex issues to our level 2 & 3 teams if they cannot come to a resolution. The level 2 & 3 teams can work with you remotely and, if required, they provide onsite support as well. In addition to the level 1, 2, and 3 teams, your dedicated technical account manager are an additional point of contact for any projects, business consulting, special requests or customer service matters. We are also available 24x7x365 for Server/Network Infrastructure emergencies.
I don't see Pricing on the site?
No two business are alike. There can be hundreds of different components that can determine your business specific needs. Because of this, during our consultations we customize a specific solution just for your business. The pricing for our Managed IT Services is a fixed monthly fee based on the total number of services and equipment you wish to cover under the agreement, so you can effectively fit IT services into your budget. Equipment include Servers, Desktops, Firewalls or branch offices. Depending on your choice of our flexible services, an equipment is covered under the contract, we provide you with proactive support and for any incident that may arise. This eliminates the headaches with traditional fluctuating break/fix IT support costs, and allows you to establish accurate budgets for maintaining your infrastructure..
What are your qualifications?
We pride ourselves on hiring the highest quality technicians in the marketplace. All of our technicians are certified and are required to maintain the highest level of certification available.
- RackSpace Gold Certified Partner
- CDSA Compliance Certified
- Sophos Gold Certified Partner
- Quantum Storage Solutions Certified Partner
- SolarWinds/n-able Certified Partner
- eFolder Certified Partner
- Dell Certified Partner